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Refund & Returns Policy
1. Made-to-Order Products
All items in this store are made to order using print-on-demand technology. Because each product is created specifically for you, we cannot accept returns or exchanges if you ordered the wrong size, color, or simply changed your mind. Please double-check your order details before completing your purchase.
2. Damaged or Incorrect Items
We want you to be happy with your order. If your item arrives damaged, defective, or if you received the wrong product, please contact us within 14 days of delivery. To help us resolve the issue quickly, please include:
- Your order number
- A description of the problem
- Clear photos showing the issue
Once we verify the issue, we will provide either a replacement or a full refund.
3. Shipping Costs and Taxes
Please note that shipping costs and any applicable taxes are non-refundable, except in cases where an item arrives damaged, defective, or incorrect.
4. Returns Process
Physical returns are not required in most cases, since our products are custom printed. Please do not send items back to the return address shown on the package — this is not our warehouse.
5. Contact
To request a replacement or refund, please email us at [email protected].